Salesforce plans to take a position $1 billion in Singapore over the subsequent 5 years because it seeks to gasoline the adoption of its AI agent growth platform, Agentforce.
Salesforce claimed that Agentforce will help alleviate Singapore’s ongoing labor points and increase the nation’s workforce and enterprises by creating “digital workforces” that mix people with autonomous AI brokers.
The initiative follows a latest $500 million dedication in Saudi Arabia and one other $500 million funding in Argentina by the cloud software program large to increase its AI and cloud providers, together with Agentforce.
The firm has been investing in Singapore for practically 20 years, and arrange its first abroad AI Research hub within the nation in 2019. Its clients within the nation embrace Singapore Airlines, Grab, M1, FairPrice Group and Ocean Network Express.
The CRM large individually additionally stated it has signed a take care of Singapore Airlines to combine Agentforce; Salesforce’s AI layer, Einstein, in Service Cloud; and Data Cloud into the airline’s buyer case administration system. The corporations additionally plan to develop AI options for airways at Salesforce’s AI Research hub.
Salesforce has been doubling down on AI for some time now. The firm is reportedly lowering its workforce by over 1,000 workers whereas hiring about 2,000 individuals to promote new AI merchandise.
Other U.S. tech giants have been investing closely in Southeast Asia as properly. Last May, Amazon Web Services stated it will make investments a recent $9 billion over the subsequent 5 years in Singapore to develop its cloud infrastructure and providers. And Microsoft final 12 months stated it will make investments $2.2 billion in Malaysia and $1.7 billion in Indonesia over the subsequent 4 years.
