Tensions had been excessive inside Meta forward of Mark Zuckerberg’s first all-hands assembly of the 12 months.
Employee-submitted questions for the CEO touched on a few huge themes: considerations about his announcement that “low-performers” can be let go on February tenth, his MAGA-fueled modifications to Meta’s content material moderation insurance policies and DEI packages, and his remark to Joe Rogan about wanting extra “masculine power” within the office. “Are the modifications we’re seeing (in any manner) influenced by the brand new U.S. president?” requested one worker forward of the inner assembly. “If so, why are we making modifications based mostly on these components?”
With a whole lot of the rank and file clearly on edge, Zuckerberg made certain there can be fewer alternatives for drama throughout right now’s Q&A. Before it began, HR notified workers that “we’ll skip questions that we count on could be unproductive in the event that they leak.” For the primary time, essentially the most upvoted worker questions had been not ranked for everybody to see and feedback had been disabled in the course of the livestream.
Before leaping into the Q&A, Zuckerberg addressed the modifications head on: “We attempt to be actually open after which every little thing I say leaks. It sucks.”
“We are going to attempt to handle all the primary themes and matters however, for the place we at the moment are, there are only a bunch of issues that I believe are value-destroying for me to speak about,” he continued. “So I’m simply not going to speak about these.” (Meta declined to remark for this story.)
There had been nonetheless some issues Zuckerberg was comfy addressing. Fears a couple of return-to-office coverage change? “I simply haven’t been targeted on this in any respect. I believe the established order is okay. Carry on.” The rationale behind ending some worker perks, like free EV charging on the workplace, when Meta is printing cash? “Part of the explanation why we’re doing effectively financially is as a result of we’re being disciplined on prices.”
What in regards to the looming “low-performer” layoffs? “The proper factor to do is simply rip the band-aid off,” he stated. “I believe, in a whole lot of methods, it’s a nicer factor to do for people who find themselves in all probability not going to finish up making it anyway.”
Clad in a gold chain and white lengthy sleeve shirt, Zuckerberg defined his resolution to finish Meta’s range, fairness, and inclusion packages: “I believe the course of the coverage and regulatory and authorized course on a whole lot of these items is which you could’t do issues that benefit particular teams, even in case you’re making an attempt to make up for different issues.”
He famous that “we’re in all probability going to deliver again” unconscious bias coaching for workers however that it wouldn’t “simply focus” on a “few teams of underrepresented sorts of folks.” Janelle Gale, Meta’s head of HR, then jumped in to say “now we have zero tolerance for harassment or discrimination of any form,” that the corporate will “proceed to recruit from a broad expertise pool” and “have a good time” Black History Month.
As to why he overhauled Meta’s content material guidelines to permit for issues like calling trans folks “mentally in poor health,” Zuckerberg framed the choice this manner: “There had been a bunch of insurance policies that we applied over time that type of narrowed what folks may say on our providers. Frankly, we had been simply manner out of the mainstream. When we are saying that somebody can say one thing on our providers, it doesn’t essentially imply that we agree with that factor. It simply signifies that we need to be a platform the place folks can focus on issues.”
“We simply have this vast open area proper now”
Zuckerberg kicked off the assembly largely reiterating his predictions on AI and sensible glasses from Meta’s earnings name the day earlier than. He went into extra element on the corporate’s sensible glasses with Ray-Ban, which he stated offered over 1 million items final 12 months. (This is the primary time Meta has shared an official gross sales stat on the glasses extensively.)
“Plenty of the large hit merchandise of their third technology reached 5 to 10 million items,” Zuckerberg stated. “So I believe one of many questions for us is, are we going to go from 1 million this 12 months to 2 million? Are we going to go from 1 million to five million?”
While he didn’t point out it in the course of the assembly, Meta is planning to introduce an expensive pair of sensible glasses with a heads-up show, codenamed Hypernova, later this 12 months. They aren’t designed by Ray-Ban or its dad or mum firm EssilorLuxottica, however I count on the eyewear big to play a task of their business rollout. Meta can also be working with EssilorLuxottica on Oakley sensible glasses for athletes.
“We mainly invented the class and our opponents haven’t actually proven up but and they’ll,” Zuckerberg stated in right now’s assembly. “I believe we’ll in all probability begin seeing a few of that possibly a bit later this 12 months, possibly subsequent 12 months. But we simply have this vast open area proper now to run and mainly introduce as many individuals as potential to Meta AI glasses and we should always take that chance.”
Some different highlights from Zuckerberg’s Q&A:
Working with the Trump administration: “We now have a chance to have a productive partnership with the United States authorities and we’re going to take that. I believe it’s the proper factor to do as a result of there are a number of areas, even when we don’t agree on every little thing, the place now we have widespread trigger for issues which are going to make it in order that we are able to serve our neighborhood higher and we are able to advance the pursuits of our nation collectively… We’re going to do these in a manner that we’re not going to compromise any of our ideas or values.”
The plan for Meta AI: The ChatGPT rival has “round 700 million” month-to-month customers and Zuckerberg believes it is going to get to 1 billion customers this 12 months. “We know from constructing a whole lot of stuff during the last 20 years that providers can form of come and go, however as soon as one thing reaches that scale and has a knowledge flywheel, it typically can develop a fairly sturdy benefit … We have a bunch of labor to make it extra partaking this 12 months. We’re going to focus loads on personalization as one of many key themes round this.”
Competing with paid AI merchandise like ChatGPT: “I’m at all times on the lookout for ways in which we are able to convert the energy of our enterprise mannequin into delivering a better high quality product to folks… We have a mannequin that’s aggressive with the perfect fashions on the market and we provide it totally free. We’re not charging $20 or $200 a month or no matter. Now, I believe that there could be a chance to do much more… We can ship even increased high quality solutions than different folks within the trade may ship and in addition make that free.”
AI in social media: “I believe within the subsequent few years we’re going to have every kind of feed items which are far more interactive… I believe this 12 months we’re going to have stuff the place you’ve got an AI agent in a video in your feed however then you may simply begin speaking again to it and steer it and ask all of it these attention-grabbing questions.”
Meta’s efforts to construct an AI engineer: “Does that imply that we’re not going to want engineers? Actually, the alternative. If an engineer can now do 100 instances extra work I would like much more engineers, proper? I might guess that we’re going to have the ability to prepare AIs to do a greater job than a whole lot of the human reviewers… It’s in all probability not the case that form of flip will occur till subsequent 12 months.”
DeepSeek: “Whenever I see another person do one thing, I’m like, ‘Ah come on! We ought to have been there, proper? We [have] received to ensure we’re on it.”
The TikTok ban: “I’m fairly certain no matter occurs, I’m very assured that Facebook and Instagram Reels are going to proceed rising… Who’s going to personal TikTok on the finish of the 12 months? What’s going to occur? That’s an enormous deal.”
His parting message to workers: “It’s going to be an intense 12 months, so buckle up. We’ve received loads to do. I’m enthusiastic about it.”