- Some customers are seeing degraded Galaxy S24 Ultra screens
- It appears the connected coating is carrying out rapidly
- Not all handsets are affected and Samsung hasn’t commented
In our Samsung Galaxy S24 Ultra evaluate we awarded the flagship cellphone 4.5 stars out of 5 – however that was in fact written only a few weeks after its launch in January 2024. Less than a 12 months later, we’re seeing widespread studies of points with the cellphone’s show coating.
The people at Android Authority have collected collectively a few of the complaints throughout social media, whereas there are additionally posts on Reddit going again months. These threads embody feedback from customers who do and haven’t got the issue on their handsets, so it is clearly affecting some models however not all of them.
What appears to be occurring is that the coating is carrying off prematurely. This does at all times occur over time, however within the case of the affected Galaxy S24 Ultra handsets, the carrying down course of appears to have been accelerated someway.
That leaves soiled, oily smudges on prime of the display screen – and there is nothing that may actually be finished about them, because the coating is mounted to the show. Some customers are additionally reporting everlasting scratches within the coating floor.
We’ve contacted Samsung for an official response to the reported points and can replace this story if we hear again.
My Galaxy S24 Ultra Display Coating after nearly one 12 months. :/ Did anyone else expertise this? pic.twitter.com/0hu6noTsAtDecember 15, 2024
Samsung and plenty of different cellphone makers use a particular oleophobic (oil-repellent) coating on prime of sure handsets, which is meant to guard the display screen, make interactions smoother, and reduce fingerprint smudging.
All good in concept, even when it is accepted that this safety solely lasts so lengthy – there is not any official estimate for the way lengthy it ought to take for an oleophobic layer to degrade, nevertheless it’s uncommon for it to cease being efficient inside the first 12 months.
The recommendation to customers from Samsung’s official social media accounts has been to contact Samsung immediately with particulars of the issue.
With the Samsung Galaxy S25 sequence rumored to be showing someday subsequent month – most likely on January 22 – some clarification on these coatings and their anticipated lifespan could be welcome (from each Samsung and different producers).
