Rise Broadband Review: Plans, Pricing and Availability Compared

Best Rise Broadband web plans

If you are contemplating Rise Broadband to your house web service, the connection sort, fastened wi-fi or fiber-optic, plus pricing and accessible speeds, will rely in your location.

In areas serviceable for fastened wi-fi, which is almost all of Rise Broadband’s protection, speeds might vary from 25 to 250 megabits per second. According to a Rise Broadband spokesperson, the supplier has round “43,000 current linked prospects which might be able to getting 100Mbps speeds.”

Fiber web is able to a lot quicker speeds, as much as 1,000Mbps from Rise Broadband, and is a greater general worth, however availability is rather more restricted.

What else ought to about Rise Broadband? Read on for our full overview, together with what to anticipate in your invoice and the way the ISP compares to different web suppliers.

Rise Broadband web overview

Rise Broadband’s fastened wi-fi web will not blow you away with blazing speeds or super-cheap pricing, however you might discover the Wi-Fi service and low latency spectacular. Depending on the place you reside, Rise Broadband may simply be the only option for pace and general worth.

Suppose satellite tv for pc and DSL are your solely different choices. In that case, I’d almost definitely want Rise Broadband because of its pricing, quicker pace potential and better knowledge allowances, though DSL could be the cheaper, quicker choice in some areas.

On the opposite hand, if cable or fiber web is on the market, I’d look to these suppliers first earlier than contemplating Rise Broadband. That mentioned, Rise Broadband does have a small however rising fiber presence able to delivering gig speeds.

Rise Broadband pricing, gear and charges

A beginning month-to-month worth of $55 for max speeds of 25 or 50Mbps — with a value per Mbps above $1 — is excessive in comparison with most ISPs, nevertheless it’s not all that dangerous for rural web. In choose areas, quicker plans of 100Mbps beginning at $75 and 250Mbps at $95 can be found and a a lot better worth.

After the primary 12 months, your invoice might improve by round $10. Rise’s introductory charges range by location, so the precise soar would possibly to plain pricing be kind of than that. Still, the will increase are smaller than you will see with many different suppliers. Hughesnet and Viasat charges might improve by $25 or extra after the primary 12 months.

Rise Broadband gear rental and set up

Fixed wi-fi service comes with a $10 gear rental charge for the receiver antenna and modem, however the charge could also be waived in choose areas. Fiber service doesn’t have the identical charge since an antenna shouldn’t be required. Either approach, if you need Wi-Fi, you will must pay an extra charge to hire a router.

Renting your Wi-Fi router will value you $15 monthly, plus $5 for every Deco pod you need to add to your community for higher whole-home protection. It’s an added expense, however you might discover it to be properly value it, notably in the event you’re concerned about attempting out a mesh router.

One machine ought to be sufficient for small houses and flats, however you would possibly need to attempt including a second or third machine as an extender if the first sign is not reaching far sufficient all through your house.

A Rise Broadband technician will set up and configure your router(s) throughout the preliminary set up, even in the event you provide your personal, which is good. That means in the event you present your personal, you will want the router you propose to make use of on the time of set up. Rise Broadband’s set up charge for brand new service is steep at $150, however that charge is usually waived if you enroll.

Data caps and contracts

Most Rise Broadband plans include limitless knowledge, others might have a month-to-month cap of 250GB. That’s an honest quantity of knowledge, however you will need to be aware of your utilization as the common family usually makes use of greater than that every month.

Exceeding your month-to-month knowledge cap will end in a $15 cost for every 10GB block required to accommodate your overage. That’s increased than most different ISPs cost, so make sure you keep watch over your utilization in case you have a cap with Rise Broadband. It is fairly easy to monitor your month-to-month knowledge utilization on-line, and the corporate will ship you a notification every time it fees an overage charge.

As for contracts, Rise Broadband is primarily a month-to-month service, so that you should not have to fret about early termination charges or that mindless improve charge. Some places and promotions might require a contract (with ETFs as much as $125 on one-year contracts and as much as $250 on two-year agreements), so make sure you ask in case your service comes with one when signing up.

Rise Broadband availability

Rise Broadband is on the market in 16 states with rural components of Colorado, Illinois, Iowa, Nebraska, Texas and southern Wisconsin seeing the best protection. Availability, and the speeds you may get, rely upon your house’s proximity to an area sign tower. To be eligible for service, your house will want a direct line of sight to the tower.

The fiber facet of Rise Broadband is at present accessible within the Decatur and Springfield areas of Illinois, components of East Bernard, Ferris, Lubbock and Wallis in Texas, and round Webb City and Carthage in Missouri. That’s extra places than only a 12 months or two in the past, and fiber enlargement continues to develop.

How does Rise Broadband web evaluate?

Rise Broadband has higher availability and quicker speeds than many fastened wi-fi suppliers, though pricing could also be increased, particularly when contemplating the added charges. It’s unlikely that you will have the selection of Rise Broadband and different fastened wi-fi suppliers, so let’s evaluate Rise to different widespread rural web choices.

Rise Broadband vs. satellite tv for pc web

If your web connection comes right down to Rise Broadband and satellite tv for pc from both HughesNet or Viasat, Rise Broadband would be the higher worth. Compared to satellite tv for pc web, Rise Broadband comes with decrease long-term pricing, latency low sufficient to assist on-line gaming and rather more knowledge.

Both web connection sorts are vulnerable to service disruptions from rain, snow and even the wind, however fastened wi-fi connections pose much less of a threat than satellite tv for pc. This is as a result of the sign has a shorter distance to journey and due to this fact is much less prone to encounter dangerous climate alongside the way in which.

Rise Broadband vs. New Radio house web

Cellular web suppliers, comparable to Verizon New Radio Home Internet and T-Mobile Home Internet, could also be cheaper and quicker than Rise Broadband in choose areas. Verizon has a pace vary of 85 to 1,000Mbps and limitless knowledge beginning at $70 a month, however the service shouldn’t be broadly accessible in rural areas. T-Mobile affords a bit extra protection with service beginning at $50 a month for anticipated max speeds starting from 72 to 245Mbps. 

Rise Broadband vs. DSL web

DSL web service, one other widespread alternative for rural web, can range broadly by supplier and site. In some areas, DSL suppliers comparable to CenturyLink and Kinetic by Windstream can ship speeds of 100Mbps for costs corresponding to Rise Broadband. These speeds aren’t typical with DSL, and plenty of rural places will solely be eligible for sub-broadband obtain speeds. If that is the case in your space, you will in all probability discover Rise Broadband to be the higher supplier.

Rise Broadband vs. cable and fiber

Cable suppliers, together with Mediacom, Spectrum and Xfinity, can be found in lots of Rise Broadband service areas. Some places, comparable to Irving, Texas and Salt Lake City, can also have entry to fiber-optic web. Cable and fiber-optic companies will nearly all the time provide quicker speeds than you may get with fastened wi-fi service from Rise Broadband. You’re additionally prone to have extra plan choices and higher reliability since you will have a wired connection. In brief, if cable web or fiber-optic service is on the market, it is nearly actually going to be the higher choice.

What do prospects consider Rise Broadband?

Customer satisfaction assets like The American Customer Satisfaction Index and J.D. Power don’t embody Rise Broadband of their experiences, so official buyer satisfaction indicators are scarce. 

Turning to the Better Business Bureau, Rise Broadband has held an A-plus score since 2015. Overall, the variety of filed complaints is comparatively low, with solely 35 — all closed — during the last 12 months. Additionally, Rise Broadband acquired a buyer overview common of 4.12 out of 5 stars, which is exceptionally excessive amongst web service suppliers.

Rise Broadband customer support

When it involves customer support, Rise Broadband is as accommodating as any supplier. Its buyer care line (844-816-9149) shouldn’t be accessible on Sundays, it’s open 9 a.m. to eight p.m. ET Monday by way of Friday and 10 a.m. to 7 p.m. ET on Saturday. On the opposite hand, tech assist (877-910-6207) is on the market seven days every week — 7 a.m. to midnight ET, Monday by way of Friday and 9 a.m. to 10 p.m. ET on Saturday and Sunday.

Rise Broadband can also be one of many few suppliers accessible by e mail, which might be handy if you do not have a urgent concern and do not need to wait on maintain. Other than e mail, there is not any sensible on-line buyer or technical assist accessible. There’s no dwell on-line chat operate on the Rise Broadband web site, and there is little to no order on the FAQ web page, which may make it difficult to search out the solutions you want rapidly.

To sum all of it up

Rise Broadband is an honest alternative for rural web service with max speeds of 25 to 250Mbps accessible in components of 16 states. Unlimited knowledge choices can be found, too — a rarity for rural web — however even in the event you do not select an infinite plan, the 250GB you get with the corporate’s restricted plans is sufficient for many on-line exercise. Just attempt to keep away from going over the information cap in case you have one, as doing so will add to the month-to-month charges.

Rise Broadband FAQs