The U.S. Federal Trade Commission (FTC) is requiring Care.com, a platform for gig staff within the elder care and baby care area, to pay $8.5 million in refunds for deceiving caregivers who had been searching for jobs and making it tough for households to cancel their paid memberships.
The company stated on Monday that the corporate’s advertising and marketing messages misled clients in regards to the variety of jobs that had been accessible on its platform and the amount of cash the roles pay.
Separately, the FTC stated Care.com made it difficult to cancel memberships, typically guiding customers to multi-page questionnaires and warnings, and ordered it to offer a “easy cancellation methodology.”
Care.com launched a press release saying it settled with the FTC to maintain its give attention to serving to households and caregivers, regardless of initially being “totally ready to litigate for the subsequent a number of years if needed.”
